Proteria Privacy Policy

This privacy policy will explain how ProTeria uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

ProTeria collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Company information of our customers
  • Shipment information for all shipments ordered through our system

How do we collect your data?

You directly provide ProTeria with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Use any of the integrations provided by us for external systems to our system (for example Shopify, WooCommerce, SmartWeb, Visma, Cateno, Microsoft Dynamics and more)

ProTeria may also receive your data indirectly from the following sources:

  • File integrations with XML or CSV files with our API

How will we use your data?

ProTeria collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

If you agree, ProTeria will share your data with our partner companies so that they may offer you their products and services.

  • Maske as. Labels and packaging supplies.
  • EET as. Printers.
  • Bring, Postnord and all other transporter companies where shipments are booked through our system.

How do we store your data?

ProTeria securely stores your data at internal servers and databases located securely at our IT service partners (Microsoft Azure and/or Tieto Evry)

We keep all data: ProTeria will keep your data for the given time period we agree upon or indefinetely. On your request or if the agreed time period has expired, we will delete your data.

Marketing

ProTeria would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ProTeria from contacting you for marketing purposes or giving your data to other members of the ProTeria Group.

If you no longer wish to be contacted for marketing purposes, please contact us by email or phone and request to opt out.

What are your data protection rights?

ProTeria would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ProTeria for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ProTeria correct any information you believe is inaccurate. You also have the right to request ProTeria to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ProTeria erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ProTeria restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ProTeria’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ProTeria transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +47 45 28 66 60

Or write to us: info@proteria.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

ProTeria uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – ProTeria uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – ProTeria uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. ProTeria sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • Authentication cookies to keep you signed in

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The ProTeria website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ProTeria keeps its privacy policy under regular review and places any updates on this web page.

This privacy policy was last updated on 05 May 2021.

How to contact us

If you have any questions about ProTeria’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: +47 45 28 66 60

Or write to us: info@proteria.com